( +91 ) 124 4112112 info@snug.in

Whether you want a cloud, on-premise or hybrid solution, we have your answer! SNUG Technologies offers the most comprehensive portfolio of call center software solutions allowing your organisation to add functionality when and how you want including: multi-channel contact center, CTI integration, Interactive Voice Response, Operator attendant consoles, Call recording and Quality monitoring, Knowledge base product offerings and more. We help your customers reach you Anytime, Anywhere, Anyhow!

Solutions & Services

Contact Center Solutions

Create relationships with every contact - A great customer experience with every touch, every channel. Because each interaction is an opportunity to discover the business you have every time a customer contact you.

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Conferencing Solution

Integrated Audio, Web and Video Collaboration tools in your hands, no matter which device or media channel you prefer to carry out a discussion with Anyone at Anytime, Anywhere...

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Helpdesk Solution

A web-based ticket management solution for efficiently managing support service requests, treating each request as a unique, traceable ticket and effectively manage its life cycle.

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Clients Served