SNUG Technologies

Company Name And Address

Name

Designation

Contact Details:

Phone

Mobile

Email

Website/URL

1. How many agents do you have?

2. Kindly specify number of agents

3. How many Supervisors do you have?

4. Do you have a E1/PRI? If Yes, kindly specify the number

5. Do you require Multichannel Services?

Yes No

If Yes, kindly select one of the following:

Email

Web-chat

SMS

6. Do you require Social Media Services?

Yes No

If Yes, Kindly select the following:

Facebook

Twitter

7. Which type of Phones are required for Agents?

Hard Phones

Soft Phones

8. Do you require a Dialer?

Yes No

If Yes, kindly select one of the following:

Predict Dialer

Progressive Dialer

9. Do you require any Integration?

Yes No

If Yes, Kindly select the following

CTI

Screen Pop

Sales Force

Others

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