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All-in-one Omnichannel Contact Center Solution
Go beyond phone calls and let customer reach you via SMS, IM, Email, Chat or Social Media and manage the interactions in your customer preferred communication channels. With intelligent Skill-based Routing, Call Recording and extensive Real Time and Historical Reporting tools increase your operational productivity.
Face to Face Video Collaboration Solutions
Lay the foundation for cost effective, scalable and interoperable multi-party video collaboration. You can experience crisp, smooth video quality with resolutions up to 1080p/60fps, stellar bandwidth efficiency, and error resiliency with H.265 High Efficiency Video Coding (HEVC) and Scalable Video Coding (SVC). Join a video conference with a PC, Mac, or the latest mobile device and accelerate your productivity.
Unified Communications and Collaboration
Transform how you Communicate, Collaborate and Serve your customers. Voice, Video and other communications services can be connected directly to business workflows, filtering and delivering the right information to the right people on the right device at the right time.
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